SANTO DOMINGO- The virtual office of Cadastral Surveys will allow payment of fees for services online through the use of credit or debit cards, declared the general administrator of the Real Estate Registry (RI), engineer Jhonattan Toribio Frias.
While participating in the business luncheon of ACOPROVI, the Dominican Association of Housing Builders and Promoters, the official highlighted this step as one of the advances exhibited by his administration, in addition to the updates that the tool has and the continuous flow for the deposit of procedures, which initially impacts the requests for authorization, extensions, notices of surveys and the technical work.
Toribio, who has developed innovative initiatives in that state agency, explained that the user will have a more user-friendly and simple virtual office, which will allow them to make inquiries and carry out procedures quickly from the comfort of their home or office.
“These improvements that we are implementing in the use of our virtual office for cadastral surveys respond to the second axis of the RI's strategic plan, which is timely, efficient and innovative services, and processes of operational excellence, always seeking to improve the effectiveness of the service provided to users,” he commented.
In her presentation, she cited other innovations implemented to further improve the user service experience, the due diligence of processes, and reduce response times. She mentioned the nationwide remote filing system; the drop box for self-service procedures; and the implementation of the consultation and appointment system for scheduling appointments with national directors, registrars, and regional directors of cadastral surveys without needing to visit an office in person.
In addition, there is the cadastral parcel consultation, available from the portal www.ri.gob.do; as well as the suggestion box, which allows listening to and responding to the needs of users.
In presenting his plans to the members of Acoprovi, the official shared the projects that the institution he represents intends to launch in 2023, which include the start of operations of two new service offices, the expansion of digital signatures, the pilot program for the National Directorate of Title Registration's registry alert system, among others.
Toribio was accompanied by Ricardo Noboa, National Director of Title Registration, and Ridomil Rojas, National Director of Cadastral Surveys, who highlighted the importance of these types of meetings to discuss the main topics of interest to the sector.
Cadastral surveying services
The procedures registered in Cadastral Surveys include survey update, parcel cancellation, correction of displaced survey, deposit of physical documents, boundary demarcation, division for condominium constitution, condominium modification, opposition to technical survey file, final plan, hierarchical appeal, extension of authorization.
Also, land consolidation, land regularization, sanitation, application for authorization, application for reconsideration, subdivision and land urbanization.
