SANTO DOMINGO.- 99.1% of tourists who visited the Dominican Republic in 2022 said their travel expectations were met, according to the “Analysis of the results of the survey of opinion, attitude and motivation of non-resident foreigners 2022”, conducted by the Central Bank.
The research includes non-resident foreigners who departed through the airports of Las Américas, Punta Cana, Puerto Plata, Cibao, La Romana, and El Catey in Samaná. Information is collected in the waiting areas before boarding. Last year, interviews were conducted with a total of 25,318 visitors, according to the study.
Of all the tourists interviewed, 98.6% responded affirmatively regarding their opinion of returning to the country, revealing their high satisfaction with the treatment received during their stay.
The analysis, when evaluating the most prominent reasons why tourists chose the country as a destination, states that 44.3% valued the quality of the beaches, 17.1% hospitality, 13.4% friends and relatives, 7.5% reasonable prices, and 17.7% other reasons.
It highlights that the main means by which tourists received information about the Dominican Republic were friends and acquaintances (53.1%), the internet (19.6%), travel agencies (15.1%), and other means (12.2%).
The Central Bank's research adds that the internet and tour operators are the predominant means used by European and Asian visitors to learn about the country's tourist attractions, while passengers from America obtain information mainly through friends and relatives.
Other areas valued were climate, historical richness, cultural richness, nightlife, golf courses, tranquility, casinos and jobs.
Regarding the evaluation of prices for services received, 70% of tourists rated them as acceptable and 19.6% as low/very low, while 8.5% of foreigners considered the price level as high/very high.
Regarding the quality of services received during their stay in the country, 75.4% of those interviewed rated them as excellent and very good, and 16.8% as good/acceptable.
92.2% of tourists said they were satisfied with the services they received.
When evaluating airport facilities, 47.9% considered them excellent, and 47.3% considered the services at the airports excellent; 37.5% considered hotel facilities excellent.
Other categories rated with excellence scores were accommodation services (40.9%), food services (45%), quality of meals (42.9%), cleanliness (42%), condition of transport vehicle (42.3%) and beach services (41.5%).
Cover photo: travelguias.com
