SANTO DOMINGO- Qik Banco Digital Dominicano, SA – Multiple Bank, a subsidiary of Grupo Popular and the country's first neobank, was awarded three recognitions at the Global Awards for Best Digital Bank for Consumers, organized by Global Finance magazine.
These awards recognize financial institutions that lead in innovative digital solutions and set new industry standards. Qik Banco Digital received awards for Best User Experience (UX) Design, Best Digital Marketing and Social Media Services, and Best Digital Lending Experience.
The selection of the winners considered aspects such as the user and consumer experience in the bank's app, innovation in digital financial products, growth of the customer base, and excellence in interaction through mobile applications.
A highlight of Qik's proposition was its 100% digital personal loan experience, which allows users to obtain a loan in a matter of minutes.
A bank that keeps pace with today's times
Since its launch in November 2022, Qik has distinguished itself as a banking institution that evolves with its customers, staying ahead of the curve by listening to their needs and providing innovative solutions. This is reflected in a streamlined user experience, simplified application processes, and fast approval times, offering its customers modern banking.
In terms of communication, the Dominican Republic's first neobank has adopted a close, direct, friendly, and creative approach to interacting with its customers through social media and other digital channels. It uses everyday customer stories to connect with them and provide them with the tools they need to take control of their finances.
Arturo Grullón F., executive vice president and general manager of Qik, expressed his pride in the achievements obtained, highlighting that these are the result of teamwork and a focus on offering customers innovative products that provide more benefits at lower costs.
"Together we are changing the Dominican banking landscape and building a more inclusive, agile and innovative financial future for all," the executive said.
Currently, Qik offers a portfolio of products that includes credit and debit cards, savings accounts, personal loans, and financial certificates.
