He obtained new international certifications from Uptime Institute and EPI DCOS
SANTO DOMINGO. – Banco Popular Dominicano has become the Dominican Republic's leading company in data centers, boasting the most efficient and, therefore, most sustainable operations in resource use. These accolades are backed by international certifications from Uptime Institute Professional Services and Enterprise Products Integration (EPI).
On one hand, the financial organization's data center located in the Torre Popular received the TIER III Operations Gold certification, awarded by the Uptime Institute, which underlines that it has robust policies and procedures to avoid unplanned interruptions, ensure continuous operations during maintenance and protect sensitive data against cyber threats and operational errors.
Currently, only 110 data centers worldwide have achieved this top certification, which represents a technological milestone for Banco Popular in the country and the region, reaffirming its commitment to innovation and its leadership in the digital transformation of financial services, providing services to its clients with excellence, efficiency and responsible use of resources.
This certification follows those obtained in 2023 with the TIER III design certifications for its data centers at the Torre Popular complex and the NAP del Caribe and TIER III facilities certifications for the Torre Popular data center, which guarantee the highest international standards of a technological infrastructure to provide its clients, at all times, with the best digital products and services.
World-class maturity level
In addition, the international firm Enterprise Products Integration (EPI) awarded the Torre Popular and NAP del Caribe data centers the Data Center Operations Standard (DCOS 4) certification, a European standard that confirms that the institution has optimized processes aligned with industry best practices in security, efficiency and availability, highlighting excellence in the management, use of resources and operation of its data center.
In the audit conducted by EPI, Banco Popular obtained a maturity level of four, within a range of five levels, standing out among organizations globally and being the first in the Caribbean and the American continent to obtain a maturity level of four in eight disciplines.
Only 13 financial institutions worldwide have reached this level of maturity, which demonstrates the bank's commitment to digital transformation and continuous improvement in the management of its technological infrastructure.
Digital and sustainable leadership
Mr. Christopher Paniagua, CEO of Banco Popular, expressed his satisfaction with these awards, which reflect the bank's leadership in digital banking in the Dominican Republic.
“This recognition reflects our ongoing investment in technology to become more efficient every day and better serve our customers. We will continue to strengthen our digital infrastructure to guarantee reliable, secure, sustainable, and high-performance services,” said Mr. Paniagua.
For his part, the Senior Executive Vice President of Technology and Operations at Banco Popular, Mr. Juan Lehoux, also expressed his satisfaction with these prestigious certifications, which “demonstrate our organization’s commitment to operational excellence and reliability and the implementation of sustainable practices, since a more efficient data center promotes the responsible use of energy resources and contributes to reducing the carbon footprint and to global sustainable development goals.”.
In 2024, for the fourth consecutive year, Banco Popular was awarded the gold category in the Superintendency of Banks' Digitalization Ranking. This drive for digital transformation is one of the pillars that has positioned the financial institution as the most efficient bank in the system and the most recommended by its customers.
