SANTO DOMINGO- The Hyatt Zilara Cap Cana, in Punta Cana, was recognized in several categories in the "Best of the Best of Travellers' Choice Hotels 2025" awards, which highlights the best-rated establishments in their category worldwide, according to reviews from the travel portal TripAdvisor.
The facility won several overall awards such as "World's Best Hotel", "World's Best All-Inclusive", and "World's Best Luxury Hotel".
Also in the Caribbean, the Hyatt Zilara Cap Cana obtained the #1 position in the categories “Best Luxury Hotel in the Caribbean” and “Best All-Inclusive Hotel in the Caribbean”, in addition to the #2 position as “Best Hotel in the Caribbean”.
Other Dominican hotels that received recognition included the Eden Roc Cap Cana, in Cap Cana, which ranked #12 as “Best in the Caribbean” and #25 as “Best Luxury in the Caribbean.” Meanwhile, the Zoetry Agua Punta Cana, in Uvero Alto, earned the #24 spot as “Best All-Inclusive Hotel in the Caribbean.”.
The Hyatt Zilara Cap Cana hotel, as described by TripAdvisor, “is located by the sea in a beautiful tropical setting, offering modern rooms with magnificent views.” They invite guests to enjoy its “first-class amenities such as an exclusive pool, a variety of dining options, and a luxury spa.”.
TripAdvisor points out that "the luxurious atmosphere is palpable, with impeccable service and memorable activities that guarantee an exceptional experience.".
The most appealing features that travelers enjoy are the heated pool, the steam room, and the poolside bar.
The awards
The 2025 Travelers' Choice Awards: The Best Hotels are part of the broader range of Tripadvisor's Travelers' Choice Awards, which highlights favorite experiences of travelers from around the world.
The awards are given based on the quality and quantity of traveler reviews and ratings specific to each subcategory, published on Tripadvisor during the 12-month period from January 1 to December 31, 2024. Winners are among the top 1% of the 1.6 million hotels listed on Tripadvisor.
