The Central Electoral Board enables a digital system to organize the process and reduce lines throughout the country
SANTO DOMINGO.- With the start of the identity card renewal process, the Central Electoral Board (JCE) launched a digital platform that will allow citizens to schedule their appointment quickly, in an organized manner and without long lines.
The measure is part of a modernization process that seeks to expedite the delivery of the document, improve service at the registration centers, and ensure greater control over the demand for the service.
A platform to avoid queues
Through the official portal enabled by the JCE, citizens can select the day, time and center where they wish to carry out the procedure.
This system is specifically designed for those who need to renew their ID card outside of their birth month or who prefer to manage the process in advance. Furthermore, it allows for a more balanced distribution of assistance across different locations throughout the country.
Step by step: this is how you can schedule your appointment
The process is simple and is done entirely online:
- Access the JCE appointment portal
- Complete the required personal information
- Choose the type of service (renewal, first time, or other)
- Select the nearest ID card issuance center
- Choose an available date and time
- Confirm the appointment and save the digital receipt
This receipt will be key to speeding up service on the day of the visit.
Centers, schedules and special days
The JCE has set up registration centers in shopping malls with extended hours, including weekends and holidays.
Additionally, some specific offices nationwide will operate during early morning hours, an option designed for those who cannot attend during the day.
What should you bring on the day of your appointment?
To complete the process, citizens must appear at the selected center with the corresponding documentation:
- Previous ID card (in case of renewal)
- Legalized birth certificate (for the first time)
- Valid immigration documents (for resident foreigners)
Data validation and registration of the information necessary for issuing the new document will be carried out at the location.
A more secure and modern document
The new ID card incorporates significant technological improvements. It is made with more durable materials and has multiple security features, which will help reduce fraud and strengthen the protection of personal data.
The institution plans to issue millions of new identity cards, both within the country and abroad, as part of this updating process.
Key recommendations
The authorities recommend:
- Arrive at least 15 minutes early
- Verify the required documents beforehand
- Use the digital platform to avoid setbacks
A progressive process
The Central Electoral Board (JCE) reiterated that the renewal will be carried out progressively, and therefore urges the public to use the appointment system to organize their visit and avoid crowds.
Recommended readings:
- JCE will temporarily close offices in the United States and Canada for training in preparation for ID card renewal
- JCE begins data collection from its staff for the renewal of the ID card
- This is the step-by-step process to obtain the new Dominican ID card in 2026
